Team

Multi-Channel Experts

As authentic relationship managers we support our clients in their target group approach and lead personal and professional dialogue with doctors and pharmacists on equal terms. How? Using completely freely selectable communication channels – depending on the preference of the respective contact person. Our multi-channel managers are scientifically qualified, comprehensively trained in terms of the respective product and, to a large extent, have a doctorate degree. We work in the heart of Berlin in a professional environment. For maximum orchestration and satisfaction.

Medical Science Liaison Manager

Our highly qualified and experienced MSL managers facilitate the sharing of medical and scientific experience of therapies between opinion leaders and our clients. Taking sensitive compliance rules into account, they ensure the sharing of information at the highest scientific level.
We combine the benefits of personalised assistance and the scientific support of medical target groups on all desired communication channels and at all times.

Project Leads

We are experienced team leaders and manage project teams of multi-channel and project managers. Expertise, motivation and regular close coordination with the project teams and our customers are the cornerstones of the success of our projects – in this way, we can continue to improve work processes bit by bit and provide our customers with strategic advice.
Our many years of experience in planning, setting up and implement projects make us authentic experts .

Project Managers

Project set-up, schedules, reports, training coordination, coordination phases with our customers – a project should first and foremost be perfectly planned! Our project managers have everything firmly under control and are in close contact with all parties involved. They provide support in project development & coordination – and act as an intermediary between client, project manager and project staff.
In a nutshell: Nothing can go wrong!

Quality Manager

We aim to constantly improve our services. This includes establishing specific quality guidelines that enable the same high standards to be implemented throughout the whole company and that stand up to all audits. To enable us to continuously increase the quality level of our service, we involve you in our continuous improvement process.

E-Business Managers

Paper diagrams are good, but data-driven digital reporting is even better. +49 med exemplifies the use of the most modern technologies – from the project set-up and the communication channels to reports and data management. Our e-business managers ensure that customers and employees are familiarised with all these technologies. They are continuously developing new, even better solutions and monitoring system security and, in particular, data security. For streamlined, smooth and above all efficient project processes.

Performance Manager & Trainer

Our communication trainers and performance managers support the project teams in setting up highly sensitive medical and sales specialist dialogue. Our goal: measurable, excellent sales success and uncovering improvement potential. And in the case that something needs to be optimised, our trainers will fill any gaps in knowledge via training, coaching and telephone & communication training.
Close, trusting and regular coordination with our customers is the name of the game and a prerequisite for project success.

Data Protection Officers

+49 med works with highly sensitive data – whether that of doctors, patients or also clinic employees and our own employees. It is therefore important to protect all information related to the respective project – and to create an impenetrable bastion. Our promise: We arrange for our quality and information security management systems to be regularly and independently audited. The result: regular ISO certifications in accordance with 9001 and 27001 for 100% security and trust.